12 Companies That Hire for Telecommute Customer Service Jobs

You will be working directly with the Director of Education, Product Manager and other analysts/mentors on a daily basis. We are keen to hear from creative and innovative thinkers who believe they can have valuable input and are identifying their professional selves with our mission and environment. If you want to join our team, we invite you to apply for this exciting opportunity through our careers page.

This job demands 20 hours of work each week and requires you to own a personal computer and headset. Rather than proactively contacting customers, remote customer support reps respond to customer questions and concerns and offer product and service solutions in return. They provide support over various channels, just like remote customer service reps. In addition, they have the ease to work from any location, as long as they have access to a phone and WiFi. Discover the best remote customer support jobs at top remote companies that are hiring customer success, customer service, community managers and more. Work remotely from home or places around the world as a digital nomad.

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Keep that in mind as you start applying for positions and begin interviewing. While this position is usually in-office, it can easily be made remote as conversations can occur over the phone, via email, or even video conferencing. Remote.io is a job board for remote workers and people who wish to work from home. Browse thousands of remote job listings to work at startups and leading companies.

Started in Dallas in 1878, AT&T is one of the world’s largest telecommunications companies. For over 140 years, the company has been an early adopter and innovator in communications, adopting the telegram, then the telephone, television, internet, and so on. Due to the vast array of products and solutions offered, AT&T hires for remote customer jobs with regularity. HubSpot is hiring remote customer support specialists to grow and support its West Coast users. HubSpot service reps field customer requests and troubleshoot problems with HubSpot products and are responsible for helping customers get the most out of the company’s products and services. In this role, you’ll work roughly 40 hours a week and have unlimited vacation days.

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Progressive is clear about compensation — $16.85-$19.65/hour depending on experience. According to Glassdoor and Indeed, pay averages about $16/hour for these positions. You can check out careers.calif.aaa.com to search for jobs and learn more. You’ll notice in this article that insurance and health care are two of the industries that are hiring the most agents. And there are lots of different roles within those industries, like call center agent, live chat agent, benefits specialist, and more.

However, just because you’re remote doesn’t mean you can’t network. You should feel comfortable reaching out to other employees to chat via video calls and approaching people in coworking spaces. Those are the kinds of interactions that are going to help you progress your career in the future. Working from home calls for proper remote work practices, as it can be challenging to stay self-motivated to work alone.

How to Write a Customer Service Job Description to Attract the Best Candidates [Template]

By blending technology and other processes to create a better customer service experience, Alorica continues to be a disruptor in the industry while also keeping jobs in the United States. The company also offers a wide array of solutions, including automation, virtual assistants, customer relationship management, and even customer service. In 2021, Alorica also received a coveted Gold Stevie Award as one of the best private employers in the country. Fortunately, we’re past the days when customer service representatives worked in call centers or tucked away in cubicles.

You’ll have the opportunity to make a difference to the lives of 100s of ethical hackers. Plus, as a small team, you will will have a lot of choice about what to work on, and there are still a lot of untapped opportunities for you to grow as the company does. We work with leading product companies based in Europe that provide services globally. Lunar Rails is an agency based in Dubai specializing in the field of virtual assets, offering professional services to businesses located globally.

However, if you are interested or need to do so, it can be the perfect decision to match your lifestyle. And, if you’ve got a knack for communication and problem-solving, that remote job might just fall under customer service. We’ve built a tool to help you discover all of the remote jobs that never get advertised. For full functionality of this page and to view all remote jobs, it’s necessary to enable JavaScript.

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• Customer service representatives for Aetna are the first line of contact with customers.
• ZipRecruiter is one of the most well-known employment marketplaces for job seekers and employers.
• Customer service representatives provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail.

Customer support jobs are naturally suited to remote work since the work is mainly done via computer and phone. Job where you can use your people skills while working from home, one of these jobs could be the right fit for you. And due to its more sophisticated, tech-based approach, many Square clients need support 24 hours a day. That’s why Square regularly hires telework customer service representatives to provide information, refunds, and answer basic tech support questions. With low barriers to entry in terms of experience and education, remote customer service jobs are also as attainable as ever. And with on-the-job training and an annual salary of $35,830 per year without leaving the house, customer service is an ideal career.

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The best work-from-home and remote customer support jobs from the top remote-first companies. We have thoroughly checked all online listings to ensure you only browse legitimate, paid, and 100% remote jobs. PinkCallers supplies small businesses with remote customer service reps who perform fundamental services for that company. PinkCallers’ reps book meetings, answer service calls and help organizations manage their employee scheduling. This position requires about 40 hours of work each week, and you can adjust your schedule based on your time zone.

So your 35-hour weekly schedule will vary during the initial training months. Decentralized Masters is hiring a DeFi Analyst and Educator for long term employment https://remotemode.net/blog/what-is-remote-customer-service-exactly/ who has an obsession with customer success, is eager to take massive action and lead. This is a ground floor opportunity at a DeFi educational platform.